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Author: Phạm Huyền

Social insurance disputes, any notes to the parties ?

The obligation to pay social insurance premiums is compulsory for the employer. However, in reality, many businesses do not pay or pay the wrong amount of social insurance for their employees, making social insurance disputes happen more and more complicatedly. What are the notes for the parties when a social insurance dispute occurs? Let’s clarify with TNTP with the topic: Social Insurance Disputes, any notes for the parties?

1. Overview of Social Insurance Disputes

The concept of Social Insurance Disputes

Social Insurance Disputes are conflicts, contradictions, disagreements between subjects in the social insurance relationship.

According to Clause 1, Article 3 of the Law on Social Insurance 2014: Social insurance “means the guarantee to fully or partially offset an employee’s income that is reduced or lost due to his/her sickness, maternity, labor accident, occupational disease, retirement or death, on the basis of his/her contributions to the social insurance fund.”. There are two types of social insurance: compulsory social insurance and voluntary social insurance. From an economic and social perspective, the term social insurance also includes unemployment insurance, health insurance, social relief,…

Features of social insurance disputes

  • Subjects of social insurance disputes: Firstly, the subject entitled to the social insurance regime needs to meet the conditions and follow the correct procedures to enjoy the social insurance benefits. Second, the subjects participating in social insurance, including those who participate in social insurance but do not receive direct benefits (e.g. Employers). Third, the subject implements the social insurance regime.
  • The content of the social insurance dispute is issues related to the rights and obligations of the subjects in the social insurance relationship. Social insurance benefits are specific and directly related material benefits (g. disputes in calculation, implementation of occupational accident and occupational disease regimes). In addition, there may be disputes over the implementation of social insurance policies and guidelines.

2. Notes when settling social insurance disputes

2.1 For Employers

  • Enterprise’s breach of the obligation to pay insurance premiums, failure to pay or improper payment of social insurance premiums for employees is the cause of disputes, leading to employees’ complaints, denunciations and lawsuits in court judgment.
  • In addition to being responsible before the law and being sanctioned according to Decree No. 24/2018/ND-CP stipulating the settlement of complaints and denunciations in the field of labor, vocational education, and employee recruitment activities. Vietnamese go to work abroad according to employment contracts, occupational safety and health and other legal regulations. Enterprises also have to bear the influence of business reputation and reputation in the labor market.
  • Accordingly, in order to limit disputes over social insurance, the Employer should pay attention to strictly comply with the law on labor and social insurance, recruiting qualified human resources department in charge, develop regulations on performance of labor obligations and payment of social insurance premiums to inspect and supervise the human resources department.

2.2 For employees

  • Employees should actively and regularly monitor the employer’s payment process of social insurance. In addition, employees contact insurance authorities or grassroots trade unions to request organizations to assist in monitoring the employer’s payment process of social insurance; and
  • Employees who show signs of being infringed on their rights related to social insurance should contact the relevant authorities or other social support organizations to request assistance in dispute resolution.

2.3 For trade unions

Trade unions act as representatives and protect the interests of employees. In case, employees are infringed on their rights related to social insurance, the trade union can contact the grassroots trade union or the district to contact the employer to find out the cause, offer solutions to create consensus when solving the problem dispute. If the parties are unsuccessful in conciliation, the employee can authorize the union to sue the employer in court.

3. Social insurance dispute settlement method

When a social insurance dispute occurs, negotiation is an encouraged and valued measure. Negotiating is done by the parties themselves for all social insurance disputes. During the negotiation process, the parties explain their opinions on the causes leading to the dispute as well as ways to overcome the consequences. However, the success of the negotiation depends very much on the cooperative and constructive attitude between the two disputing parties.

When the negotiation method is unsuccessful, the conflict and the nature of the case is more complicated, the parties shall choose the next method, which is conciliation or dialogue, Complaints and Litigation. However, for these measures, the order and procedures are more time consuming and complicated.

Above is the article of TNTP on “Social insurance dispute, notes to the parties”. Hope the above article provides you with useful information for you.

Best regards,

misunderstandings about debt collection of society

Debt collection activity means the individual or the entitled party’s representative, with their solutions, makes the debtor pay overdue debts. Although the need for debt collection is massive, society still has negative incomprehension about this activity. With this legal article, TNTP will point out and analyze common misunderstandings about debt collection activities of society.

1. Misunderstandings about debt collection activities are illegal and banned by the laws

Before the Investment Law 2020 took effect, debt reclamation service was still a conditional business. Although debt reclamation service was allowed, the provisions of the law were not explicit, and the competent authorities did not strictly supervise, debt reclamation behavior was distorted and caused many destructive effects. Therefore, when the debt reclamation service is officially banned, many people thought that all acts and activities for debt collection became illegal and prohibited by the law. It is incorrect and contrary to the legal rights and interests of the creditor or the entitled party.

In case the debtor fails to pay the debt in full and on time, the entitled party is fully allowed to personally or authorize other individuals or organizations to use legal measures to collect the debt. The actions allowed up to now are: (1) talking face-to-face; (2) contacting by phone or sending in writing to ask the debtor to pay the debt; (3) initiating a lawsuit at the Court; or (4) reporting a crime to competent authorities if the debtor flees the residence, and shows signs of fraud to appropriate property or abuse of trust to appropriate property.

Thus, not all actions for debt collection are illegal and prohibited by the law. The Investment Law 2020 only prohibits the business of debt reclamation services. The entitled party can negotiate with the debtor or authorize individuals or law firms to collect the debt legally and effectively.

2. Misunderstandings about debt collection are “gangsters” action

Until now, there are opinions that all debt collectors are “gangsters”. Referring “debt collection” means “insult to honor and dignity”, “injury to the debtor”, “loss of life and health”, “damage property”, “prevent the debtor from doing business”, … These are the things that make many people have a bad impression of debt collectors and always think that debt collectors are synonymous with “gangsters”.

It is not correct. The “gangsters” form of debt collection has never been admitted by society and the law. The “gangster” groups that collect debts illegally have been handled by competent authorities to ensure social order. Legal debt collectors only apply measures within the allowable limits to put pressure on the debtor. These measures do not cause injury to damage to the life, health, or property of the debtor. In addition, a debt collector is also a position recruited by the employer and recognized by the law. It is the clear difference between a debt collector and a “gangster”. If debt collectors and gangsters can be distinguished, debt collection activities will no longer be as pessimistic as society thinks.

3. Debt collection adversely affects the economy and the society

Because of the fear of illegal acts as well as the consequences that the distortion in debt collection activities will bring, people worry that debt collection will harm the economy and society.

However, the essence of debt collection comes from the creditors’ legal rights. The debtor must violate the agreement and fails to pay the debt on time and in full first. Then, the need for debt collection arises. Because of debt collection activities, the bad debt ratio is controlled, which helps to stabilize the economy. Because of debt collection activities, the parties can prevent law violations and help to ensure social security. If debt collection activities can be monitored and managed with specific regulations, it will bring advantages to the economy and society.

Through this, you can see that debt collection is not as dangerous and scary as many people think. The handling of illegal debt collection acts and “gangster” groups are still well done by the competent authorities. Debt collection is also getting healthier. The entitled party can authorize individuals and organizations to perform debt collection. We hope this article is helpful to readers.

Best Regard.

Suitable time for debt collection

In business activities, it is usual that companies encounter the scenario of late payment from their partners. Sometimes, these late payments are prolonged and converted into bad debts or irrecoverable debts, which hinders the debt collection and put the companies under financial pressure. Therefore, in order to achieve optimal efficiency in debt collection, the in-charge person needs to anticipate possible debtor’s reactions to have the most effective handling, and at the same time, identify the suitable time for debt collection, accordingly, finding a reasonable solution.

1. Suitable time for debt collection

Firstly, regarding the suitable time for debt collection since the debt arises: it will be the period from the 1st to the 3rd month since the debt arises.

Therefore, as soon as the debt arises, companies should take measures to collect debts, avoiding the possibility that the debt is prolonged leading to becoming irrecoverable one, affecting business operations.

Secondly, regarding the suitable time for debt collection in a year: Companies can refer to the article “When should companies collect debts during the year?”. The third quarter of a year is a “golden” time for companies to collect debts. The first and second quarters are the beginning of the year, when the debtor’s business has just started to make a profit, hence, there is a possibility that they can arrange the payment but not high.  The fourth quarter, the end of the year, is the time when businesses have to summarize revenues and expenditures and have many payables, given so, it is not an appropriate time to collect debts.

Therefore, companies should conduct the debt collection in the third quarter of the year.

2. Bad time for debt collection

The period from 03 to 12 months since the debt arises, the possibility of debt collection is not high. For the period of 1 year or more, the chance of success is low. Debts pending over 3 years are usually not recoverable. Therefore, companies need to prepare appropriate strategies and handling methods for these debts.

In addition, the companies’ status should also be taken into account regarding the possibility of debt collection, for example, the companies are making losses, going bankrupt, or restoring production. For companies that are making losses or going bankrupt, the possibility of debt collection is very low, because they are falling into insolvency at this time.

Basically, when the debtor falls into the insolvency state, the chance of success for debt collection is very low and at this time, the lenders need to consider making a request to the Court so that the case can be promptly handled in the enforcement phase as to the remaining assets of the debtor. For companies that are in the process of restoring production, debt collection is rather challenging because, at this time, they need to focus on investment in goods supply and production activities.

The chance of success largely on the debt collection methods, accordingly, companies should find a law firm specializing in bad debt handling in the beginning, to not waste money nor miss the suitable time for debt collection. Companies should also avoid keeping the debts pending for more than 3 years because then it will be very difficult to collect debts even if they initiate lawsuits at competent courts. As debts have arisen and are pending for too long, there is a risk that the debtor no longer has any assets to execute the judgment.

Above are our legal advice about the suitable or bad time for debt collection. Hope this information is useful for companies.

Sincerely,

What if debt collection activities don’t exist?

People often misunderstand that debt collection activities are debt recovery in the direction of “gangster”. However, debt collection must be implemented under the laws now, and this activity plays a certain role in society. There is a view that if debt collection no longer exists, society will be in a more difficult situation. Why is that? This article will answer the question: “What will happen to society when debt collection activities don’t exist?”

Debt collection activities don’t exist lead to the increase in illegal debt collection activities disturbs social order and security

Many people think that debt collection is wrong and should be eliminated. However, the illegal debt collection cases that media agencies often publish are mainly due to the following acts:

  • The creditor curses and insults the debtor;
  • The creditor publishes the personal information of the debtor on social networks and the street;
  • The debtor is pressured and urged so that the debtor intentionally causes injury, more seriously, kills and causes the creditor’s death.

For cases of violations originating from debt collectors, debt collection activities in the form of “gangster” or debt reclamation have been banned since the Investment Law 2020 took effect on January 1st, 2021. Currently, debt collection must be done through a law firm, law office, or authorized representative to ensure the debt is legally collected.

With the tightening of the law on debt collection, acts of violence, and insulting the honor and dignity of the debtor have decreased significantly, which creates opportunities for lawful and healthy debt collection. At this time, if debt collection is completely banned, it will have the opposite effect on society. The entitled party and the debtor no longer have a third party as an intermediary to settle the debt so it will be difficult to control emotions and more prone to aggressive behavior. This can lead to an increase in crime rates and disrupt social order and security. This is a consequence no one wants to happen, so instead of banning debt collection, this activity should be well-managed within the legal framework.

Debt collection activities don’t exist lead to state agencies and banks are under more pressure because of the lack of labor

The fact that debt collection organizations are active supporters of state agencies and banks.

Unlike debts between individuals and businesses, the debt of state agencies and banks has a very large value but it is unevenly distributed because the number of debtors can be up to hundreds or thousands of people. State agencies and banks cannot work with each debtor to request the debtor to pay taxes, fees, and charges. Even if banks have their debt collection department, it is not enough compared to the amount of debt. Therefore, debt collection organizations have helped state agencies and banks to collect debts for a long time and effectively, helping to reduce pressure on state agencies and banks.

If debt collection organizations no longer operate, this will be a heavy burden on state agencies and banks. Agencies will lack personnel and force to be able to contact, urge and monitor the debt repayment process. The number of jobs at agencies and banks will be pushed up and put great pressure on the tax collection arrears or the debt collection departments of banks. On the other hand, lawsuits related to debt settlement will inevitably increase and put more pressure on the Court and the Procuracy.

Debt collection activities don’t exist lead to Loss of job-creating source for a part of the employees

Nowadays, “debt collection” jobs often do not require professional qualifications or too high capacity. Legal knowledge, experience in debt assessment, and debtors’ ability to pay can be learned and applied quickly. Not only that, employees can earn extra income if the debt is successfully collected. Therefore, many employees still choose debt collection as a good job to apply for. Financial companies understand this so they regularly recruit many debt collectors, and create jobs for a part or employees in society.

However, if debt collection is no longer available, a series of financial companies and banks will have to cut staff, and many people will lose their job. During this time, a sudden increase in the unemployment rate could herald a larger economic and social crisis outcome. Thus, abandoning debt collection activities can have a negative impact on society.

Conclusion

Debt collection is more important to society than people think. If debt collection activities do not exist, society may face many difficulties because of law violations and crime rates will increase to meet the debt collection needs of society, agencies, and organizations. The state and banks are under pressure because of the lack of a debt settlement force and the unemployment rate may increase as many employees in this field lose their jobs. In addition, in economic terms, the debt and bad debt ratio could skyrocket if there are no debt collection activities to restrain and stabilize. Thus, if we can improve debt collection, we can build a more stable, fair, and developed society.

Assessment of legal debt collection

Debt collection is the process where the creditor requests the debtor to pay due or overdue amounts and other assets under the contract/agreement between the creditor and the debtor; or under the decision of a competent State agency in a Court lawsuit where the final judgment or decision is available.There are many different forms of debt collection with their own advantages and disadvantages.Currently, there are two common legal debt collection method, including: debt collection by legal medthod and debt collection by negotiation.

1. Legal debt collection by legal measuares

Legal debt collection: is a form of debt collection by complying with the provisions of law. Using the terms of the contract or other agreement signed between the parties to force the debtor to perform the payment obligation

Legal debt collection includes: initiating lawsuits or denouncing through court proceedings or coordinating with authorities to force the debtor to perform the debt repayment obligation.

This is a solution that is effectively applied, ensuring compliance with the law, helping to recover bad debts, and resolving complex debts.

The in-chage persons are usually Lawyers or Professionals with sufficient legal knowledge.

They apply their legal knowledge and experience to perform debt collection tasks such as: verifying assets; reviewing the document’s legality; etc. as well as are able to encourage competent agencies and organizations to coordinate in debt collection.

This method will be applied when we fail to collect the debt via negotiation or persuasion, or when the debtor intentionally avoids making the payment or has a payment plan but the payment is slow and prolonged.

For cases where the debtor intentionally disperses assets, this is the optimal and most effective method.

Legal debt collection is also used to put pressure on the debtor by requiring the authorities to apply measures to limit some of the debtor’s civil rights, affecting the psychology for the prompt debt collection (For example, banning the debtor from exit of the country, etc.). Therefore, legal debt collection is a solution that should be prioritized to ensure the efficiency and safety for companies.

2.Legal debt collection by negotiation

This is a form of debt collection by influencing the debtor emotionally and psychologically, while still ensuring a good relationship with customers.

Debt collection via negotiation includes the following stages:

First, prepare to negotiate

This stage includes: case study, documents review, debtor inquiry, goal setting, and negotiation processes.

Second, contact the debtor

Including: calling, email, making appointment to work directly with the debtor.

In most cases, the process of direct contact with the debtor takes quite a long time. Therefore, each negotiation process with the debtor plays an important part, and the in-charge person needs to master negotiation skills and understand what needs to be done in each process. In particular:

Negotiating through emotional and psychological impact:

  • Meeting location: We should let the debtor choose the location first. Because, in the early stage of the negotiation, it is necessary to keep information confidential for the debtor as well as to save the debtor’s face and reputation. This is a delicate matter, which the debtor may not want his relatives, colleagues, friends, etc. to know;
  • The debt collector’s attitude should be open, gentle, and strike at the debtor’s feelings and self-esteem. He/she absolutely should not mention the law nor threaten the debtor;

Negotiating by influencing third parties:

  • The indirect impact on the debtor’s face and reputation is a fairly effective method through a third party.
  • The third party means any reputable people with the debtor, or influential people doing business with the debtor (For example, a business partner, colleague, or family member).

Negotiating through pressure:

This measure is usually applied in cases where the debtor refuses to cooperate and intentionally does not make the payment by putting pressure on the creditor’s reputation through the form of media, social networks, etc.

Above are our opinions of legal forms of debt collection, hope this article is useful to readers.

Sincerely.

TNTP & ASSOCIATES INTERNATIONAL LAW FIRM

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