I. What is a commercial dispute?

A commercial dispute is a dispute arising from commercial activities between traders. The object of commercial disputes mainly is commercial contracts such as principle contract, sales contract, service contract, brokerage contract, advertising contract, and other types of a commercial contract governed by the Commercial Law.

II. Types of commercial disputes often arise

In the fields of the commercial sector, disputes often arise from the process of signing, performance, and termination of commercial contracts and revolve around the terms of:

  • Quality of goods and services;
  • Terms of payment;
  • Contract violations;
  • Agreement to compensate for damage;
  • Terms of storage and transportation costs;
  • Terms of time limit for delivery and service provision;
  • Intellectual property rights to goods and services;
  • Transfer the risks of goods and services;
  • Violation of non-disclosure agreement.

III. Who are TNTP’s Clients in commercial disputes?

TNTP’s Clients in commercial disputes mainly include the following subjects:

  • Enterprises or traders who are the parties signing the commercial contract; or
  • The third-party has related rights and obligations such as the carrier, the guarantor, the disputing party on intellectual property rights and other parties depending on the nature of the commercial contract and the dispute.

IV. What do Clients need to prepare before working with TNTP?

Before working with TNTP, Clients need to prepare the following information, documents:

  • The sales contract, service contract, or other commercial contracts;
  • Documents on the performance of the Contract by the parties, such as Minutes of Delivery and Receipt, Value Added Invoices, Bank Statements of payments, Reconciliation of debts, …;
  • Documents related to the arising of the dispute and the process of dispute settlement between the parties, such as Official Letters on the breach of the Contract of the breaching party, Minutes of a claim for damages, Notice of overdue payment, …;
  • Other types of documents related to the commercial disputes (if any).

V. How does TNTP receive and process information?

When Clients contact TNTP, TNTP’s Lawyers will receive and process information as follows:

  • Step 1: Based on the information, documents provided by Clients as well as discussions with Clients, Lawyers of TNTP will research the case and give some initial consultation.
  • Step 2: Then, TNTP will send a Quotation attached to a detailed implementation Plan to Clients so that Clients can consider signing Legal Service Agreement with TNTP.
  • Step 3: In case Clients agree with the Quotation, TNTP will send a Legal Service Agreement to Clients. The Parties will sign Agreement and Clients will pay legal services fee to TNTP (if any).

Kindly be noted that the legal service fees of TNTP are exclusive of Value Added Tax, court fees, arbitration fees, fees according to state regulations, travel expenses for lawyers, translation, photocopying, notarization, and authentication fees, long-distance telephone, postage charges, and other reasonably incurred expenses. In case the above-mentioned expenses are incurred, TNTP will propose opinions to Clients and TNTP will only perform the work if Clients agree to pay reasonably incurred expenses.

After signing the Agreement and receive service fees (in case there is a fixed service fee), TNTP will perform works according to the Quotation and the implementation Plan that Clients has agreed.

VI. TNTP’s commitment to legal service

With the attitude of protecting the legal rights and interests of the Client, TNTP has been and will try to bring Clients trust and comfort when using TNTP’s legal services.

Throughout the process of providing legal services, TNTP commits to support Clients and perform the work in the fastest, most timely and effective way, regularly report the progress of the case as well as give the next plan so that Clients can easily monitor and evaluate the work results.