Debt Recovery in Hanoi
1. What is legal debt recovery service in Hanoi?
During operations, the occurrence of debts is unavoidable. However, when debts become due and the debtor fails to fulfill payment obligations under the contract, enterprises face significant financial risks, which may even affect their entire operations.
Faced with such difficulties, many individuals and businesses often search on Google for keywords such as “debt collection service in Hanoi” or “debt recovery services in Hanoi” in hopes of quickly recovering their money.
However, it should be noted that debt collection services are no longer permitted under Vietnamese law. Specifically, Point h, Clause 1, Article 6 of the Law on Investment 2025 stipulates that “Debt collection services” are prohibited business activities. This means enterprises are no longer allowed to provide debt collection services as before.
In this context, the most lawful and effective solution to handle debts is to use legal debt recovery services.
Through negotiation, mediation, litigation, and enforcement in accordance with the law, TNTP can assist clients in protecting their legitimate rights and interests while improving the chances of recovering debts.
Legal debt recovery service involves legal consultation, representation, and dispute resolution to assist enterprises and individuals in recovering debts or assets that debtors have delayed in fulfilling.
Unlike the former “debt collection” model, lawyers recover debts through lawful methods such as:
- Providing legal advice on debt recovery;
- Drafting letters/payment requests;
- Representing clients in negotiations and mediation;
- Filing lawsuits at competent courts/arbitration;
- Supporting civil judgment enforcement.
Using legal services not only increases the chances of debt recovery but also minimizes legal risks during the process.
2. Debt recovery process in Hanoi
2.1. Step 1: Receiving case files and requesting necessary documents from clients
Before proceeding with the necessary tasks, the client must provide documents related to the debt, including but not limited to:
- Contracts;
- Contract appendices;
- Debt reconciliation records;
- Invoices;
- Payment receipts;
- Email exchanges;
- Other relevant materials proving the debtor’s payment obligations.
After receiving the client’s case file, TNTP will review the documents and may request additional materials or collect necessary evidence if required.
2.2. Step 2: Legal assessment of the case
TNTP will summarize the case, assess the legal status and available documents, and evaluate the prospects of debt recovery to plan the next steps.
2.3. Step 3: Negotiation with the debtor
This stage is prioritized before litigation.
TNTP will send payment requests and meet directly with the debtor to demand payment and/or establish a detailed repayment plan.
2.4. Step 4: Litigation at competent authorities
If the debtor continues to fail to fulfill their payment obligations, TNTP will assist clients in:
- Drafting, preparing, and filing lawsuits at competent dispute resolution authorities;
- Representing clients in litigation.
2.5. Step 5: Enforcement of judgments
Once a judgment, decision, or arbitral award becomes legally effective, TNTP will continue to support clients in requesting enforcement, verifying enforcement conditions, monitoring asset handling, and urging enforcement agencies.
3. Legal service fees for debt recovery in Hanoi
Depending on the value of the debt, the complexity of the case, and the scope of work requested by the client, TNTP offers various service packages.
3.1. Service Fee Table
| Package | Work 1 (Negotiation) |
Work 2 (Litigation) |
Work 3 (Enforcement) |
Success Fee |
|---|---|---|---|---|
| 1 | 10,000,000 VND | 20,000,000 VND | 20,000,000 VND | 23% |
| 2 | 10,000,000 VND | 30,000,000 VND | 20,000,000 VND | 20% |
| 3 | 15,000,000 VND | 50,000,000 VND | 20,000,000 VND | 17% |
| 4 | 20,000,000 VND | 70,000,000 VND | 30,000,000 VND | 14% |
| 5 | 20,000,000 VND | 90,000,000 VND | 30,000,000 VND | 12% |
| 6 | 25,000,000 VND | 120,000,000 VND | 30,000,000 VND | 10% |
| 7 | 25,000,000 VND | 150,000,000 VND | 30,000,000 VND | 8% |
4. Debt recovery prospects for enterprises in Hanoi
Most clients are concerned about the likelihood of successful debt recovery. However, in principle, legal debt recovery services providers cannot guarantee recovery results.
In practice, the actual recovery prospects depend on various factors, including but not limited to the completeness, accuracy, and validity of documents related to the debt; the debtor’s operational status; the debtor’s financial capacity and available assets; as well as the timing of applying debt recovery measures.
From practical experience, TNTP recommends that enterprises begin reviewing and applying legal debt recovery measures within the first three months from the due date of the debt.
Proactively working with the debtor at an early stage helps enterprises understand the debtor’s financial situation, collect additional information and documents necessary to assess recovery prospects, and prepare for litigation if required.
It also reduces risks such as asset dispersal or changes in the debtor’s legal status. Furthermore, many enterprises and credit institutions typically initiate legal measures for debts overdue for three months or more. Therefore, early litigation can provide enterprises with an advantage in dispute resolution and enforcement later on.
5. Frequently asked questions about legal debt recovery services in Hanoi
5.1. If a business is based in Hanoi but the debtor is in another province, can TNTP still assist with debt recovery?
Yes. Depending on the case, TNTP can provide legal advice, represent clients in dealing with the debtor, participate in litigation, or support enforcement at competent authorities nationwide.
The debtor being outside Hanoi is not an obstacle for debt recovery.
5.2. When should businesses in Hanoi handle overdue debts?
In practice, businesses should begin reviewing and taking measures once debts are overdue from 30 to 60 days.
Debts occur for more than three months reduce recovery prospects and increase the risk of debtor insolvency.
5.3. If the debtor is based in Hanoi but has ceased operations, can debts still be recovered?
Recovery depends on the debtor’s legal status, available assets, and enforcement conditions.
In many cases, TNTP can assist in verifying company information, the legal representative, and related assets to assess recovery prospects.
5.4. Does TNTP support debt recovery for small and medium-sized enterprises in Hanoi?
Yes. TNTP supports a wide range of clients, from SMEs and household businesses to larger corporations with extensive debt systems.
Each case is assessed individually to develop a suitable recovery plan.
5.5. What methods does TNTP use to influence debtors?
Depending on the case, TNTP may apply measures such as sending written payment requests, representing clients in negotiations with the debtor, verifying information, and assessing payment conditions.
If necessary, lawyers will assist clients in initiating litigation and enforcement procedures in accordance with the law to protect the client’s legitimate rights and interests.
At the same time, TNTP only applies lawful measures to safeguard the client’s legitimate rights and interests, and does not use threats, coercion, or any actions contrary to legal regulations during the debt recovery process.
6. Contact for consultation
The occurrence of overdue debts is a risk that most enterprises may face during their business operations.
However, the longer the delay in handling such debts, the lower the chances of recovery and the higher the risk of disputes or debtor insolvency.
Accordingly, TNTP can assist clients in assessing case files, developing appropriate strategies, and accompanying them throughout the debt recovery process in compliance with the law.
If you currently have overdue debts, bad debts, or require consultation on debt recovery solutions in Hanoi, please contact TNTP for timely support.
